Quality Management
Providing Smiles to Customers with Safe and Delicious Products
Raw Ingredients
- Beverage raw ingredients
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- Sensory testing (shape, color and shine, aroma, water color testing)
- Microorganism testing
- Scientific testing (constituent analysis, etc.)
- Agrochemical residue testing
- Radioactive substance testing
- Water
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- Water quality testing
- Radioactive substance testing
Products
- Tests conducted by ITO EN and outsourced production plants
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- Sensory testing (shape, color and shine, aroma, water color testing)
- Microorganism testing
- Scientific testing (constituent analysis, etc.)
- Radioactive substance testing
Because We Drink Tea Every Day Quality Control System
ITO EN does not use tea leaves of unknown provenance. ITO EN works with tea farmers to ensure we understand their growing methods. It can do this because ITO EN is all about tea.
Further, with Oi Ocha, ITO EN has established a mechanism for grasping everything from finished product to manufacturing plants, from production date, to raw materiales and to how the tea leaves are cultivated.
This mechanism for tracking production history is called "Traceability".
Oi Ocha produced under this end-to-end management process is tested daily by quality managers using the latest equipment, as well as through sensory testing of qualities such as flavor and aroma that cannot be determined by machine.
Ensuring Safety and Security in Product Manufacture
The ITO EN Group has established polices on procurement and quality management, and is working in collaboration with its stakeholders (including outsourced beverage producers) to establish a supply framework that pays due care and consideration to both environmental and social aspects.
Our procurement policy sets guidelines for the pursuit of quality, safety and peace of mind, fairness in procurement and consideration for human rights, labor and the environment. Our quality management policy dictates rules for the provision of safe and reliable products, compliance with applicable laws and ordinances and for ensuring safety of products utilizing international standards. On the quality management front, the Group has built a Quality Management System with ISO9001 international standard certification (obtained in 2002), with our Shizuoka Sagara Factory obtaining FSSC22000 certification in November 2013.
Our products are only manufactured in factories that satisfy ITO EN quality management standards, and we thoroughly ensure safety and security in the manufacture of our products by holding regular quality assurance meetings.
- NO.3772-ISO9001
- NO.E2053-ISO14001
- NO.R019-FSSC22000
